Refund policy

We want you to love your Fouré pieces. If something isn’t quite right, here’s everything you need to know about returns and exchanges.

  • Returns and exchanges are accepted within 14 days of receiving your order.
  • Items must be unworn, unused, in their original condition, and returned with all original tags and packaging.
  • Customers are responsible for all return and exchange shipping costs.
  • You may open your package and inspect your items before accepting the order, while the courier is present.
  • Partial returns or exchanges are not accepted. The order must be returned or exchanged in full.
  • Items that have been worn, washed, altered, or damaged after delivery are not eligible for return or exchange.
  • If you receive an item that does not match your order, please contact us within 24 hours of delivery.

To request a return or exchange, please reach out through our official contact channels.

 

 

In case of a damaged or incorrect item, Fouré will cover all return or exchange shipping costs.

To request a return, exchange, or refund please contact us through our official WhatsApp or Instagram page.

  • Our customer service team will respond to your request within 24–48 business hours.
  • All returned items will be carefully inspected before the return or exchange is approved.
  • Approved refunds will be processed within 5–10 business days, depending on your payment method.
  • If your return or exchange request is approved, our shipping partner will contact you to arrange the pickup.
  • Discounted or sale items are not eligible for return or exchange.